Lost & Found

City Stay Hotel offers two ways to report a lost or missing item that may have been left at the hotel during your stay:

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By Phone

Please contact City Stay Hotel at +971 4 354 9991 and ask for our Lost and Found department.

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Online Form

Please fill out the information below and submit. Once submitted you will receive a confirmation that your form has been successfully entered into our tracking system . Your request will be immediately reviewed by a hotel representative.

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A hotel representative will notify you throughout the process of trying to locate your missing item. You will receive a confirmation email either updating whether the missing item has been found or not.

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Shipping of a located item is expedient.

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To ensure that you receive the confirmation email, please add the address [email protected] to the “white list” of any spam filter that may be running on your home computer or office email system.